

OUR QUALITY POLICY
As Mars Caravan, by adopting sustainability as a company strategy in our workplaces where we carry out design, production, domestic and international marketing and sales, and after-sales service activities for every product we offer to the market;
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By determining our goals and objectives, regular monitoring and continuous improvement,
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Focusing on customer satisfaction in all our activities,
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To ensure compliance with all legal and other requirements that are our national and international obligations,
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Focusing on creating value for all our stakeholders by using environmentally friendly technology to facilitate society's access to healthier and more comfortable living spaces,
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To use the four cornerstones of production: human, machine, material and method, in the most efficient way, to follow changes, to make continuous improvements, to plan our work by foreseeing risks and opportunities,
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With the sustainable management model we created by evaluating quality, environment, occupational health and safety, and energy issues together, To work to be an exemplary business in our sector,
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To constantly measure customer satisfaction in our after-sales services, to know their needs and expectations, and to resolve customer demands in a clear, transparent and fast manner,
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To provide the resources necessary for our activities,
We commit and declare it as our quality policy.
​Muhammet Oğuz AYDIN General Manager - CEO